THE CHALLENGE – INACTIVE CHARTS

Typically, scanning inactive charts for patients that have not been seen in years does not make sense. These older charts end up taking up valuable real estate that could be repurposed into revenue-producing exam areas or productive office space.

Companies that store hard-copy records offsite often struggle with the decision to have those records imaged. Traditionally, records stored in fee-based facilities that insist you take delivery of the original paper that you then need to scan. Often times, permanent withdrawal fees are invoiced if records are not returned (hostage fees). Not only is this expensive and slow, but it is also a very “carbon” heavy process that is not environmentally friendly.

THE SOLUTION

The logical solution for many companies is Allscripts Scan-on-demand service. Scan-on-demand is ideal for healthcare organizations who:

• Have many older charts that do not need scanning but may be requested from time to time
• Need a way to access older charts economically from multiple locations
• Need to reduce the cost of retrieving and copying files from offsite storage locations
• Have files with restricted access or other compliancy requirements
• Have a need to reclaim valuable space being flooded by patient charts

When a record is needed, requests are made via the web or by phone. The records are pulled, imaged, and indexed according to the practices exact specifications. They are then entered into an online document retrieval system, sent by email, or placed directly into the EHR’s workflow system. Simple, green, cost effective and we never hold you "hostage."